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Our Service and Customer Care provides the link in the partnership between you and 3M - the personal link that ensures we are providing the best solution for your library, managing the smooth implementation of that solution, and that our solution continues to deliver on its promise to you over the long term.
 

Total Service Care – Before and After Installation

3M Service looks after you throughout the life of your equipment from pre-installation planning to onsite service. Your Service Engineer is there to offer you all the support that you need. The installation of your new 3M equipment is a good time to talk with your sales or service representative to arrange general maintenance agreement cover. This will take effect once the equipment warranty expires.

Peace of Mind

Simply calling the Customer Call Centre using the telephone number provided on each machine will enable your request to be passed to your local Service Engineer within minutes of your call. Your Service Engineer will telephone you to diagnose the problem and confirm his time of arrival.

Our GMA customers get an extra discount of typically 10% on all other 3M products purchased from 3M Select.

For a General Maintenance Agreement for your equipment or for more information please contact the Customer Service Team on 0800 389 6686 or contact us by email.

 

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