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Service Update


Superior Service

Customer Information, November 2016

3M UK and Ireland is pleased to confirm that the transition to our new Enterprise Resource Planning (ERP) system was successfully completed in early November. This single global system is designed to link our people, processes and information to make it easier to do business with us. We now have many service improvements that business partners can benefit from, including simplified ordering via bCom, our new clear and easy-to-use partner portal, order tracking at the touch of a button and much more.

If you'd like to find out more about the changes you will see, please view or download the change documents below:

Customer changes
Supplier changes

If you have any queries about our new processes, please don’t hesitate to contact us.

Thank you all for your continued support.